Legal Document

Winph's Terms & Conditions — Fully in Bengali

This page outlines all the Terms & Conditions for using winph in plain language. Please read everything carefully before creating an account — it's in your best interest.

Last updated: January 2026
Your rights are protected
winph operates with full transparency
Written in plain, clear language
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18+ only
Internationally Licensed

Key Highlights of the Terms & Conditions at a Glance

Get the key points before diving into the full details

Account Registration

You must be at least 18 years old to open an account on winph. Each person may hold only one account. Providing accurate information during registration is mandatory.

Deposits & Withdrawals

Minimum deposit ৳500. KYC verification must be completed before withdrawals. All transactions must be made through the designated payment methods.

Bonus Terms & Conditions

Each bonus has its own wagering requirements and must be used within a specified timeframe after being credited. Failure to meet the conditions may result in the bonus being forfeited.

Betting Rules & Regulations

The outcome of each bet will be determined according to the applicable rules. If a match is cancelled, bets will be refunded. Bets affected by system errors will be considered void.

Account Security

Keeping your password and login credentials confidential is your responsibility. If you notice any unauthorized transactions, contact support immediately. Account transfers are strictly prohibited.

Prohibited Activities

Fraud, money laundering, and the use of bots are strictly prohibited. If any such activity is detected, the account may be permanently suspended and the balance forfeited.

1

Introduction & Acknowledgement

Welcome to winph. These Terms and Conditions set out all the legal terms that apply to your use of the winph platform. By visiting winph.wine, creating an account, or using any of our services, you are considered to have agreed to these terms.

Winph is a licensed online betting platform offering Sports Betting, live betting, and related entertainment services to users in Bangladesh. We are committed to full transparency, which is why these Terms & Conditions have been written in plain, easy-to-understand language — so every user has a clear understanding of their rights and responsibilities.

Important: Please read these Terms and Conditions before using winph. If you do not agree with any part of them, we ask that you refrain from using the platform and reach out to our support team.

Winph reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via their registered email address and through a notice on the website. Continued use of the platform following any changes will be considered acceptance of the revised terms.

2

Account Registration

To register on winph, you must provide accurate and complete information in the registration form. Opening an account with false or incomplete information is strictly prohibited, and winph reserves the right to cancel any such account.

The following information must be provided accurately at the time of registration:

  • Full name (as per national ID)
  • Date of birth (for age verification)
  • Active email address
  • Active mobile number
  • Residential address

Each individual may only register one account. Any attempt to open multiple accounts using the same IP address, device, or payment method may result in all associated accounts being suspended.

After creating an account, withdrawals will not be available until KYC (Know Your Customer) verification is completed. A copy of your national ID card or passport is required for KYC verification.

3

Eligibility & Age Requirements

Minimum age requirement to use winph 18 years. No one under the age of 18 is permitted to open an account or place bets on winph. If an account is opened without age verification and the user is later found to be underage, the account and any balance will be cancelled.

In addition, the following individuals are not eligible to use winph:

  • Employees of winph or its affiliated companies, and their immediate family members
  • Residents of countries where online betting is prohibited by law
  • Users whose accounts have previously been closed for any reason
  • Individuals who have taken self-exclusion

Winph reserves the right to verify your age and identity at any time. Failure to provide the required documentation may result in your account being temporarily or permanently suspended.

4

Deposits & Withdrawals

Winph currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

  • Minimum deposit: ৳500
  • Maximum single deposit: ৳1,00,000
  • Deposits are generally instant — credited within 5 minutes
  • Only payment methods registered in your own name may be used

Withdrawal Policy:

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳5,00,000
  • Average processing time: 15 minutes to 24 hours
  • Withdrawals can only be made to the same method used for the original deposit
  • Withdrawals will not be processed until KYC verification is complete

Please note: winph does not charge any fees on deposits or withdrawals. However, your mobile banking provider may apply their own transfer fees, which are governed entirely by that provider's policies.

To comply with anti-money laundering laws, winph may review suspicious transactions. Additional documentation may be requested, and transactions may be temporarily placed on hold during this process.

5

Betting Rules

Please read and understand the following rules before placing bets on winph. These rules apply to all types of betting — including cricket, football, and live betting.

  • Once a bet is confirmed, it cannot be changed or cancelled (except where the cashout feature applies)
  • If a match is cancelled or does not take place, the full stake for the relevant bet will be refunded
  • If a match starts earlier or later than scheduled, winph will determine the validity of bets
  • Bets placed due to odds display errors may be voided
  • Winph is not liable for bets not being accepted in live betting due to connection issues
  • If suspicious betting patterns are detected, bets will be reviewed and cancelled if necessary

Winph guarantees fair play. All bet outcomes are determined by automated systems, and payouts are processed without any human intervention.

6

Bonuses & Promotions

Winph offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free bets, and more. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Terms:

  • Each bonus can only be used once
  • Bonus funds cannot be withdrawn before the wagering requirements have been met
  • Bonuses not used within the specified period after claiming will expire automatically
  • Bonuses can only be used in markets approved by winph
  • Multiple bonus offers cannot be combined at the same time (unless otherwise specified)

Any attempt to abuse bonuses or claim them through multiple accounts will result in all associated accounts being closed and any winnings derived from those bonuses being forfeited.

Winph reserves the right to modify, suspend, or cancel any bonus offer at any time. To stay updated on new promotions, please Promotions Page Visit us at.

7

Prohibited Activities

The following activities are strictly prohibited on winph. If detected, the account will be suspended immediately and legal action will be taken where applicable:

  • Fraud & Cheating: Use of false identities, forged documents, or stolen payment methods
  • Money Laundering: Using winph for illegal money laundering or transfers
  • Bots & Automation: Using automated software or bots to place bets
  • Arbitrage Betting: Attempting to exploit system vulnerabilities to guarantee profits
  • Collusion: Colluding with others to gain an unfair advantage through coordinated betting
  • Account Transfer: Sharing or selling your account to another person
  • Threats & Harassment: Threatening winph staff or other users
8

Account Closure

Any user may close their account at any time by contacting our support team via email. We recommend withdrawing your remaining balance before requesting account closure.

Winph may suspend or close an account for the following reasons:

  • Breach of Terms
  • Age verification irregularities
  • Suspicious transactions or betting activity
  • Failure to submit KYC documents
  • Legal requirements or regulatory authority directives

If an account is closed, any valid balance will be returned; however, bonus funds may be forfeited. To recover an account, please contact our support team.

9

Limitation of Liability

Winph strives to maintain a high standard of service on its platform. However, winph is not liable for the following:

  • Lost bets or failed transactions due to internet disconnection
  • Losses caused by disruption to third-party services (mobile banking)
  • Unexpected technical issues or server downtime
  • Issues with the user's own device or network
  • Direct financial losses from betting — betting is inherently a risk-based activity

Please note: Betting is entertainment, not a source of income. When betting on winph, only wager what you can afford to lose without it affecting your daily life.

10

Privacy Policy

Winph places the highest priority on protecting users' personal information. For full details on how your data is collected, stored, and used, please refer to our Privacy Policy page.

In summary, winph uses your information to:

  • Manage and verify your account
  • To process transactions
  • To meet legal obligations
  • Relevant promotions (with your consent)
  • To ensure platform security

Winph never sells your personal information to third parties. Your data may only be shared when required by law or at the request of a regulatory authority.

11

Responsible Gambling

Winph is committed to promoting responsible betting. We believe betting should be a form of entertainment — not a dependency. That's why winph has put a range of protective measures in place:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set a limit on the amount you can bet within a specific time period
  • Self-Exclusion: Exclude yourself from the platform for a set period of time
  • Reality Check: Receive session time reminders at regular intervals
  • Account Cooling-Off: Temporarily deactivate your account when you need a break

Gambling addiction is a serious issue. If you feel that betting is having a negative impact on your life, don't wait — contact our support team or Responsible Gambling Visit the page.

winph is strictly prohibited for anyone under 18. Parents and guardians are encouraged to use appropriate parental controls on shared family devices.

12

Changes to Terms & Conditions

Winph reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified in advance via their registered email address for any significant changes.

Continued use of winph after any changes have been made will be considered acceptance of the updated Terms and Conditions. We recommend checking this page regularly.

The "Last Updated" date at the top of this page indicates when these Terms and Conditions were most recently revised.

13

Contact

If you have any questions or concerns about these Terms and Conditions, please don't hesitate to get in touch. winph's support team is available 24/7, every day of the week.

  • Email: support@winph.wine
  • Live Chat: Start a live chat directly from any page on winph.wine
  • Response time: Usually within 24 hours

We believe it is our responsibility to resolve every user complaint promptly and fairly. Thank you for choosing winph.

Join winph today

You've read the terms — now it's time to get started. Register for free and claim your 100% welcome bonus.

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